Privacy Policy

Effective Date: April 22, 2025
Last Updated: April 22, 2025

First Global Integrated Insurance Agency (“First Global,” “we,” “our,” “us”) respects your privacy and is committed to protecting personal information collected through our platforms, in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and relevant marketing regulations.

By accessing our website or engaging with our campaigns, you consent to the practices described in this Privacy Policy.

We collect the following types of personal information when you interact with our website, social media channels, and lead generation forms:

• Basic Contact Information: Full name, email address, phone number
• Insurance-Relevant Details: Location, age range, inquiry details (if applicable to our services)
• Engagement & Referral Data: Submitted through online forms, landing pages, QR codes, or referral incentives
• Digital Interaction Metrics: Information from Meta Ads, Google Ads, website visits, and email activity

We do not collect sensitive personal data such as government IDs, financial documents, or health records unless required for a specific transaction and with explicit consent.

Your data is used strictly for service delivery, customer support, and relevant marketing. Specifically:

• Lead Management – Responding to inquiries and requests for insurance-related services
• Marketing Communication – Sending newsletters, policy updates, or offers (only with prior consent)
• Referral Programs – Verifying referrals and processing rewards
• Ad Personalization – Showing relevant ads via Meta, Google, and other networks
• Performance Analytics – Improving website and campaign effectiveness

We do not sell your information or share it with third parties for unrelated commercial purposes.

We may share data only with trusted providers and under the following circumstances:

• Digital Advertising Platforms (e.g., Meta, Google) – For targeted ads (no direct personal info is transferred)
• CRM, Hosting, and Marketing Tools – For email delivery, web hosting, and customer support
• Government Agencies – When legally required (e.g., National Privacy Commission)

All third-party vendors are required to comply with strict data privacy and confidentiality standards.

We apply industry-standard measures to protect your personal information:

• Encrypted Servers – Your data is stored securely with limited access
• Access Control – Only authorized personnel can handle sensitive records
• Regular Reviews – Our systems undergo regular audits and privacy checks

Personal information is retained only for as long as necessary, after which it is securely deleted or anonymized.

Under RA 10173, you have the right to:

• Access – Request to view the personal data we hold about you
• Correction – Update or amend inaccurate information
• Deletion – Request the removal of your data, subject to compliance
• Withdraw Consent – Opt out of marketing messages or targeted ads

To exercise these rights, contact:

• info@firstglobal.ph

To Opt-Out:

• Use the “Unsubscribe” link in emails
• Update your ad preferences via Facebook or Google settings

We use cookies and tracking tools (like Facebook Pixel and Google Analytics) to understand website behavior and improve content delivery.

• Cookies store small data on your device to personalize your experience
• You may disable cookies via your browser settings if preferred

These tools do not collect personally identifiable information unless you provide it.

This Privacy Policy may be updated to reflect changes in the law, our services, or technology. We will notify users of material changes via our website or email.

Latest Update: April 22, 2025

For any privacy-related inquiries, please contact:

Email:

• info@firstglobal.ph

Office Address:

• 4/F Pac-Atlantic Centre, 2917 Finlandia St., Barangay San Isidro, Makati City 1234, Philippines
• 2/F S.A. Building, Plaridel Street, Alang-alang, Mandaue City 6014, Cebu, Philippines

By continuing to use our services, you acknowledge and agree to the terms of this Privacy Policy.